Frequently Asked Questions
We have provided answers to most of the frequently asked questions about Kainene. If you do not find the answer to your question, please, contact us.
Yes, we can mass produce any of our designs for you, either in Nigeria or in China. Send an email to kedu@kainene.com if you want us to.
When you download any of our designs, you automatically have the license to use the design for personal or commercial purposes. If you are a tailor, you can make dresses for your customers based on the design.
At the moment, yes. But in the near future, it will be possible for you to simply make payment and download a design without subscribing. However, we believe subscribing is a cheaper option as you can get a design for as low as N1,000 or $2. And you can cancel at any time.
You can always upgrade your plan to the next plan higher up. When you have reached the maximum download as per your plan and you click to download another design, you will be prompted to upgrade.
When you buy off a design, the design leaves the Kainene website completely. No other user, going forward, will be able to see it download the design.
We recommend buying off designs as soon as we release new designs. We will always send an email to notify you and you’d see banners on our website.
We will ship out all dresses within 10 business days of the order. If you are in Nigeria, you should receive your dress within this same 10 business days. Our international customers will receive within 15 business days as all orders are fulfilled by FedEx.
Yes, simply click “Order a bespoke design” on the home page, go through the process and we will get to work. We will contact you, get more information, and then deliver your design to you. All bespoke designs are delivered within 7 business days. For urgent deliveries, you’d pay slightly higher.
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